Up-Coming CPE Events

FREE Audio Conf: 08/11/10: Using Performance Measures to Improve Service Delivery

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 288 - Waiting List: 0 Event Date: 08/11/2010 Using Performance Measures to Improve Service Delivery The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB-2 Auditorium on August 11, 2010 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours Today, using performance measures to improve service delivery is getting more traction within the federal government and the state and local community. AGA recently released a research report, State and Local Governments’ Use of Performance Measures to Improve Service Delivery, which explored how state and local governments use of performance measures to monitor the delivery of services and make adjustments to improve the delivery and assure the achievement of desired results. Much of what these entities are doing could be equally useful to federal agencies. To share their practical experiences are Harold I. Steinberg, CGFM, CPA, AGA’s technical consultant and principal researcher of this report, who will lead the discussion as he explains the key findings and briefly details five jurisdictions that use performance measures to improve service delivery. One of those jurisdictions was New York City who began using performance data in 1977. Representing New York City government is Anthony Longo, deputy director at the Mayor’s Office of Operations, city of New York, New York, who is in charge of the performance management group. Mr. Longo will discuss the Citywide Performance Reporting (CPR) program and explain the interactive dashboard, which is the major driver for improving performance. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 09/29/10: Improving Program Performance & Accountability

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 69 - Waiting List: 0 Event Date: 09/29/2010 Improving Program Performance & Accountability Through Cooperative Audit Resolution The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the John A. Cherberg Building, Senate Hearing Room 2 on September 29, 2010 from 11:00am-12:50pm. Space is limited to 80. This will be provided FREE to all participants. CPE: 2 Hours During this audio conference, you will learn about a proven process to prevent and resolve audit and oversight findings. AGA recently released the Cooperative Audit Resolution and Oversight Initiative (CAROI) Guide. The guide explains how to use the CAROI process to identify the underlying cause of findings and to chart a course for program improvement. Learn how Pennsylvania used the process in the mid-1990s to resolve more than 100 audit findings, including some that were already in litigation. CAROI focuses on improving communication and on developing a sense of trust among government officials, rather than depending on an impersonal letter-writing process. It can be implemented during any phase of the grants cycle and can be initiated by officials at any level of government. It includes government officials from many disciplines, including program officials, financial managers, legal staff and other officials who are knowledgeable about a specific program. This session will review the CAROI process and explain how the tools provided in AGA’s guide can be used to improve program performance and accountability. The guide is available online at http://www.agacgfm.org/intergovernmental/downloads/CAROI.pdf. To share their expertise in applying CAROI concepts are John Childs, MPA, Chief Financial Officer, Ohio Department of Education; Charles Laster, Deputy Director of School Support and Technology Programs, Office of Elementary and Secondary Education, U.S. Department of Education; Rich Rasa, CGFM, Director of State and Local Advisory and Assistance, Office of Inspector General, U.S. Education Department; and Helena Sims, Director of Intergovernmental Relations for the AGA. Please join us for two hours of lively discussion about this important and timely topic. In addition to the speaker’s commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: John A Cherberg Building Senate Hearings Room 2 Capital Campus 215 Sid Snyder Avenue SW Olympia, WA 98504 http://www.ga.wa.gov/images/campus-map.pdf http://www.ga.wa.gov/park/visitor.htm

FREE Audio Conf: 10/20/10: Achieving Transparency – The Next Step to Integrating Your Data

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 72 - Waiting List: 0 Event Date: 10/20/2010 Achieving Transparency – The Next Step to Integrating Your Data The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the John A. Cherberg Building, Senate Hearing Room 2 on October 20, 2010 from 11:00am-12:50pm. Space is limited to 80. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this presentation, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: John A Cherberg Building Senate Hearings Room 2 Capital Campus 215 Sid Snyder Avenue SW Olympia, WA 98504 http://www.ga.wa.gov/images/campus-map.pdf http://www.ga.wa.gov/park/visitor.htm

FREE Audio Conf: 11/10/10: Fraud

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 289 - Waiting List: 0 Event Date: 11/10/2010 Fraud The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on November 10, 2010 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 12/08/10: Internal Control and Risk Assessment – Thoughts from SAS 109 and 115

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 289 - Waiting List: 0 Event Date: 12/08/2010 Internal Control and Risk Assessment – Thoughts from SAS 109 and 115 The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on December 8, 2010 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 01/19/11: Are We Winning the Improper Payments Battle?

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 293 - Waiting List: 0 Event Date: 01/19/2011 Are We Winning the Improper Payments Battle? The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on January 19, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 02/02/11: Internal Controls

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 295 - Waiting List: 0 Event Date: 02/02/2011 Internal Controls The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on February 2, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 03/02/11: Auditing Tools

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 297 - Waiting List: 0 Event Date: 03/02/2011 Auditing Tools The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on March 2, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 03/23/11: Improving Performance Reporting

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 298 - Waiting List: 0 Event Date: 03/23/2011 Improving Performance Reporting The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on March 23, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 04/20/11: Fraud

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 296 - Waiting List: 0 Event Date: 04/20/2011 Fraud The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on April 20, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 05/18/11: Ethics

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 296 - Waiting List: 0 Event Date: 05/18/2011 Ethics The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on May 18, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf

FREE Audio Conf: 06/08/11: Internal Controls

Register      Or     Check My Registration Status as of 7/31/2010 9:37:18 AM, Available Seats: 297 - Waiting List: 0 Event Date: 06/08/2011 Internal Controls The Financial Management Advisory Council, The State Auditor's Office and AGA-Olympia are sponsoring an audio conference in the OB2 Auditorium on June 8, 2011 from 11:00am-12:50pm. This will be provided FREE to all participants. CPE: 2 Hours As more information becomes available about this topic, it will be posted to this site. Please plan to join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, there will be approximately 20 minutes for Q & A so that the participants can ask the speaker questions and share their own experiences. Location: Office Building 2 (OB-2) Auditorium 1115 Washington Street SE Olympia, WA 98504 A map to OB2 is available online at: http://techmall.dis.wa.gov/images/maps/visio-ob2.pdf